Frequently asked questions

Real-life escape rooms are a type of physical adventure game in which people are locked in a room with other participants and have to use elements of the room to solve a series of puzzles, find clues, and escape the room within a set time limit. 

The door will be locked, but in an emergency there is a button that will allow you to exit the room. Also note that every room is under constant surveillance by the GameMaster with video and audio.

While there is no minimum age, groups consisting entirely of minors (under 16) will need a paying adult in the room.  For parties of children under 14 who book the entire room, we can provide a Gamemaster in the room to help gently guide them through some of the more difficult puzzles.  When booking an entire group of children, please use the “children” tab, so that we can make arrangements to have a game master available to join them in the room. The suggested age to play is 10+, except for S3R1AL, which we recommend for ages 13+

Why would you leave, you just got here? Due to the way that we book rooms, any cancellations would be the loss of the room. While we do not allow refunds, we do allow rescheduling your time with a minimum of 48 hours notice. 

We are like a shark and have to be constantly moving forward in order to survive. If you are late, you have effectively killed the shark.  Please make every effort to be on time, we will do what we can, but we cannot affect the other scheduled times.  Please arrive 15 minutes prior to your scheduled time to review the rules and mission briefings. 

Absolutely; however, the full room minimum is 8 people. If you have a party of less than 8 you will just need to book and pay for the empty slots.  

We make every effort to ensure that everyone has a good time, however; we cannot ensure that other groups booking the room clicked the right buttons (Adult, Child, family pet) to accurately describe the make up of their group. We recommend that if you are out for an Adult night please give us a call so that we can cordite with each other and the other participants in the room. 

Nunchuck or Liger drawing are not required, all the knowledge you need to solve our puzzles will be in the room with you. 

Yes, but please do not use it for the duration of the game.  Google will not help you, even though I believe that Google is SkyNet in disguise and will take over the world.  Please do not take any pictures or video as this has the possibility to ruin the experience for others. 

There is a parking lot right behind us that we share with Filtered, Mellow Mushroom and Bayou Jacks. There is also parking along the streets around the square. A parking garage is coming soon!

Yes! Corporate events are awesome! Please give us a call to schedule and we will be more than happy to walk you through our process. 

We love birthdays, for kids, adults, for pets (well maybe not pets) The puzzles can be very difficult and groups of minors may get stuck, rest assured our GameMaster will be able to help them along. 

LOCATION

218 E. Louisiana St, Suite 500 McKinney, TX 75069

214.856.3830

HOURS

THURSDAY-FRIDAY 4PM-10PM SATURDAY-SUNDAY 11AM-10PM

PRIVATE EVENTS MONDAY-FRIDAY CALL FOR AVAILABILITY

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